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Missing Friends

My Friends Are Missing From DragonVale! How Can I Get Them Back?

Have your friends gone missing? Read on to find out how to get them back! If you are still having trouble after reading this article, please send us an email at support@backflipstudios.com or submit a request using the link at the top of the page.

 

Missing Facebook Friends

If it is your Facebook friends that are missing, please verify that you are signed into Facebook in the Social menu of DragonVale. To do this, please open DragonVale, tap on the "Social" icon, then check the Facebook login button. If you are successfully logged into Facebook, the button should say "log out."

If you are not signed in, the button will say "log in." If this is the case, please tap the Facebook login button to sign back into your Facebook account. Your friends should then reappear.

      

 

Missing Game Center Friends

If it is your Game Center friends that are missing, please sign out of Game Center, power-cycle your device (turn it off for 60 seconds, then turn it back on), then sign back into Game Center.

How to sign out of Game Center

You can sign out of Game Center by tapping the "Settings" icon on your device and tapping Game Center in the left hand column. On the right side you will see your email address next to where it says "Apple ID". Tap on your email address, then tap “sign out” in the window that pops up. 

 

     

 

How to sign into Game Center

You can log into Game Center by tapping the "settings" icon on your device and tapping Game Center in the column on the left. On the right side you will see an option that says "Sign In". When you tap that you can enter your apple ID and password to sign back into your Game Center account. 

  

     

 

Once you sign back into your Game Center account your friends should reappear in DragonVale.

 

Game Center Can't Load Friends List

If you try to view your friends in Game Center and aren't able to see them, it may be due to a Game Center network connectivity issue. If this does not resolve itself shortly, you may need to contact Apple Support for further assistance. 

 

 

 

 

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