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Contents

The Benefits of Using Facebook

Saving a Local Park to Facebook

Park Has Been Reset

Switching Between iOS and Android Using Facebook

Facebook Account Deleted/Deactivated

Creating Multiple Parks

Signing out of Facebook

 

The Benefits of Using Facebook

What are the benefits of using Facebook to play DragonVale?

Associating your DragonVale park to a Facebook account allows you to fully save your game progress and is the best way to keep your park safe. If your park is not associated with Facebook, it may not be possible for us to restore your park in the event it is lost. 

Additionally, signing into DragonVale with your Facebook account allows you to add friends for Cooperative Breeding, gifting, and more!

Please note: Backflip Studios does not allow children under the age of 13 to connect their parks with Facebook in order to comply with the Children's Online Privacy Protection Act (COPPA). For more information, please see this article

 

Saving a Local Park to Facebook

How do I connect my local park to a Facebook account?

DragonVale park progress is stored on our servers for Android devices when the park is associated with a Facebook account. If you would like to associate your Local park with your Facebook account, please follow these steps:

  1. Launch DragonVale
  2. Tap on Social at the bottom of the screen.
  3. Tap the Facebook login button. You will be directed to log into Facebook.
  4. You will receive a prompt asking if you want to associate your park with Facebook. Tap yes to confirm.
  5. Your local park will now be associated with your Facebook account.

In the future, you should remain logged into Facebook automatically. If at any point you don't see your current park, it is likely you just need to log back into Facebook from within the Social menu of DragonVale.

 

Park Has Been Reset

I went to play DragonVale and my park is back to level 1! Help!

If you're not seeing your park and you believe it was being saved with Facebook, it is likely you just need to sign back into your Facebook account to restore your park. Please see the instructions for restoring lost parks here

 

Switching between iOS and Android Using Facebook

How can I transfer my park from Android to iOS or vice versa?

With DragonVale 3.9.0 and higher you can now transfer your park from an iOS device to an Android device and vice versa by using Facebook. Please see the article below for instructions:

https://support.backflipstudios.com/hc/en-us/articles/227823068-Transferring-Your-Park-to-a-New-Device

 

Facebook Account Deleted/Deactivated

Facebook deleted my account! How can I access my DragonVale park?

If you can no longer access the Facebook account your DragonVale park was associated with, please send us an email at support@backflipstudios.com or submit a request using the link at the top of this page. We would be happy to see what we can do to help you regain access to your park.

 

Creating Multiple Parks

Can I have more than one DragonVale park connected to my Facebook account?

With DragonVale 3.9.0 and higher, you can easily create multiple parks and connect them to the same Facebook account. This is great news for families that share a device, or for those who just can’t get enough DragonVale and would like to have more than one park.


How do I create a new park?

Creating a new park is so easy it’s almost like magic! Here’s how:

  1. Open DragonVale and tap the “Options” icon
  2. Tap the “Switch Parks” button
  3. Tap the “Create A New Park” button
  4. Tap “Yes” to confirm you want to create a new park
  5. DragonVale will reload and you will be launched into your new park

 

     

 

 

Signing out of Facebook

How can I sign out of Facebook in DragonVale?

Should you need to sign out of Facebook in DragonVale, you can do so by opening DragonVale, tapping the "Social" icon, then tapping the Facebook logout button.

 

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